CLIENT SUMMARY
Our client is one of the fastest growing enterprise artificial intelligence and machine-learning platform in the world. This tech unicorn is looking to expand its foot print to cover the commercial sector across ASEAN, managing the non named accounts.
RESPONSIBILITIES
This role consists of engaging prospects and customers about their related initiatives to help them develop a more efficient approach, leveraging our client platform.
The Commercial Account Executive is responsible for the entire sales cycle, while being able to leverage various company resources, to reach a successful collaboration with the prospect. The Account Executive is likely to work cross functionally with Marketing, Product Management and Engineering.
Educating customers on the value proposition in a thoughtful way
Driving revenue through proactive outreach to existing customers
Providing recommendations based on a customers business needs and usage patterns
Managing multiple customers simultaneously at various stages of the buying cycle
Handling inbound customer communication and organizing/escalating issues appropriately, including: billing, legal, security, and technical inquiries
Serving as the voice of the customer and collecting feedback to drive continuous improvement across all areas including product
REQUIREMENTS
Min 5 years experience in software field sales, or other relevant sales experience
Background in selling innovation and new concepts to large enterprises
Strong ability to develop a vision match with prospects and customers, to develop alignment across different groups and cultivate champions
Good articulation of competitive positioning
Domain expertise in big data, analytics, data science, BI/DW, data integration preferred
Possesses advanced interpersonal communication skills
Is adaptable with a growth mindset