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Navigating the Merchant of Record Landscape: Unveiling the Dynamics of a Thriving Industry with FastSpring

In today’s ever-evolving digital marketplace, the role of Merchant of Record (MoR) has emerged as a pivotal force, empowering businesses to expand their global footprint with ease. At its core, the MoR acts as the entity responsible for processing and managing online transactions, on behalf of businesses. This encompasses handling payment processing, compliance, taxation, subscription management, and revenue recognition, alleviating the complexities associated with global sales operations. The industry is further fuelled by the proliferation of e-commerce and the globalization of markets. Notable players such as FastSpring, Avangate, and Digital River have emerged as frontrunners, offering comprehensive MoR solutions tailored to the diverse needs of businesses across industries.
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Top Considerations Hiring Your First Team in Asia – Part 2

Part 2: Coming to what worked and what didn’t Referral to me: Jo, this company needs help. I think their tech is not bad but they are struggling to find the right candidates to join them. I gave them your name. But heads up, there are 3 changes to the core team and they have only been there 2 years. You see what you can do. This situation is rather familiar to us. When clients lose confidence, it’s very hard to find candidates who are willing to take up an uphill task of selling against negative perception. We looked up past candidates to find out the back story and listened to clients’ point of view. There are many reasons that can cause a disconnection between the team, the management and the market, apart from the most common one - they didn't hire the right people from the get go.
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Top Considerations Hiring Your First Team in Asia - Part 1

Part 1: Hiring the Right Team Expanding operations to Asia is a significant milestone for any US/Europe based tech company. The huge potential beckons, the upside to the current revenue and the seemingly vast greenfield of opportunities to conquer can be exciting and rewarding. This of course comes with a lot of conditions like having the right business model, that the market is ready, and of course a stroke of luck never fails. As the Asian market continues to grow with innovation and economic growth, many tech firms are still eyeing expansion into the region but with the current cautious climate, it requires even more meticulous planning and consideration.
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Do you have the personality to work in a tech start up?

Depending on who you would ask, joining a start-up company can be exciting and rewarding or it can be quite risky. These responses are both correct, it’s a matter of perspective and preference. As an agency that has helped many start-ups in the region, hiring for start-ups can be quite challenging but experience taught us a few tricks.
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Chasing Perfection in Hiring - A Guide for the Discerning Hiring Manager

Years ago, I pitched our headhunting services to a very, very large IaaS vendor (who was small then in Singapore) and they wanted people who could sell IaaS. No, they don't want candidates from infrastructure companies because they are not selling it in this model, or looking at it from a client’s consumption approach, and that they “sell and disappear”. The problem is the companies selling it in that model aka “as a service” can be counted with 1 hand then.
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