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Head of Digital Products & Platform Transformation, APAC

Post Sales (Technical and Support)/Direct Hire

OUR CLIENT
Our client is a leading integrated healthcare services provider in the Asia-Pacific region, offering clinical services, corporate healthcare, and third-party administration through an extensive medical network. They combine healthcare expertise with technology-enabled platforms to improve patient experience, operational efficiency, and access to affordable care for both corporate and individual customers.

RESPONSIBILITIES

Reporting to the Group CTO, the Head of Digital Products & Platform Transformation is a senior strategic leader responsible for shaping and executing the digital product and platform strategy. You will lead the end-to-end lifecycle of digital products — from concept and design through development, launch, and commercial adoption — while transforming internal technology capabilities into scalable, revenue-generating platforms across APAC.
This role requires a proven track record in product-led transformation, SaaS platform development, enterprise architecture, and leading cross-functional teams across multiple geographies. You will work closely with transformation, commercial, and country leadership teams to understand market opportunities and customer needs, and convert them into differentiated digital solutions.

Product Strategy & Delivery

  • Define and own the multi-year digital product roadmap aligned with the Group CTO technology vision and enterprise strategy

  • Lead product, engineering, and platform teams to deliver secure, scalable, high-quality products across B2B, B2B2C, and data-driven offerings

  • Establish modern product development practices, including Agile, DevSecOps, CI/CD, and engineering best practices

  • Identify opportunities to commercialize internal platforms and services into SaaS-like, revenue-generating offerings

  • Own product performance metrics and financial accountability where applicable


Platform Modernization & Intelligent Automation

  • Transform legacy systems and internal platforms into modern, cloud-native, multi-tenant digital products

  • Build and scale a unified data and platform architecture that supports clinics, TPA, and healthcare services across APAC

  • Implement data virtualization, workflow automation, AI and ML to enable predictive insights such as risk scoring, fraud detection, and proactive patient care

  • Drive automation across claims, TPA and operational workflows to improve accuracy, reduce cost, and enhance customer experience

  • Champion a product-centric culture within technology and business teams


Secure & Compliant Delivery

  • Partner with the Head of Transformation Programs to translate business needs into executable product delivery plans

  • Oversee solution design, engineering execution, quality assurance, and continuous deployment

  • Ensure digital platforms support telehealth, patient engagement, operational efficiency, and measurable adoption outcomes

  • Maintain strong governance, architectural alignment, security-by-design, and compliance with local health data regulations across all markets


Stakeholder & Leadership Engagement

  • Act as a key contributor within enterprise architecture governance

  • Build trusted relationships with regional leadership and internal IT teams to align standards and practices across the Group

  • Clearly communicate product strategy, value, and roadmap to both technical and non-technical stakeholders


REQUIREMENTS

  • 10-15 years of experience in digital product leadership, SaaS platform development, or large-scale IT transformation

  • Proven success modernizing legacy systems into cloud-native platforms

  • Strong experience in enterprise architecture (e.g., TOGAF) and large transformation programs

  • Deep technical expertise across cloud platforms (AWS/Azure), API-first design, multi-tenant architecture, and DevSecOps/CI/CD

  • Experience leading global or regional cross-functional teams

  • Strong commercial acumen, with experience managing product economics and technology risk

  • Excellent stakeholder communication and the ability to influence at executive level

  • Experience in healthcare, insurance, fintech, or other regulated industries is highly advantageous

JOB ID: 2290

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