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Corporate IT Manager
Post Sales (Technical and Support)/Direct HireCLIENT SUMMARY
Our client is a global cloud-based software and services company. They provide secured collaboration platforms for many organizations - serving global video, internet, communications providers and many more industries.
We are seeking a highly skilled and hands-on Corporate IT Manager to oversee and manage our IT infrastructure, with a strong focus on Office 365 administration, Azure, and Okta identity management. This role requires a proactive leader who can manage IT operations, ensure security compliance, and provide technical expertise while supporting end users across the organization.
RESPONSILBILITIES
Management
IT Infrastructure & Operations
REQUIREMENTS
Our client is a global cloud-based software and services company. They provide secured collaboration platforms for many organizations - serving global video, internet, communications providers and many more industries.
We are seeking a highly skilled and hands-on Corporate IT Manager to oversee and manage our IT infrastructure, with a strong focus on Office 365 administration, Azure, and Okta identity management. This role requires a proactive leader who can manage IT operations, ensure security compliance, and provide technical expertise while supporting end users across the organization.
RESPONSILBILITIES
Management
- Management of internal IT team in India and the United States
- Provide measurable goals to team
- Support team members with career growth and guidance
- Recommend architecture and tools to provide efficiency for team members
- Provide Tier 1/2 support for IT-related issues, including Azure, email, identity access, and application troubleshooting.
- Develop IT documentation, user guides, and training materials to enhance IT literacy.
- Collaborate with internal teams and vendors to improve IT service delivery.
IT Infrastructure & Operations
- Oversee and manage the company IT infrastructure, including Azure cloud environments
- Ensure the smooth operation of IT services, networks, and applications.
- Provide hands-on troubleshooting and problem resolution for IT-related issues.
- Implement and enforce IT policies and best practices to ensure system security and efficiency.
- Managing Azure Cloud Administration, Officer 365 Administration, Okta Identity & Access Management, Atlassian Products Administration
REQUIREMENTS
- Bachelors degree in Information Technology, Computer Science, or a related field.
- 8+ years of IT experience, with at least 5+ years in IT management or lead roles.
- Hands-on expertise in Office 365 administration (Exchange, SharePoint, OneDrive, Teams).
- Strong experience with Okta administration, including SSO, MFA, and lifecycle management.
- Experience with Windows and macOS environments, Active Directory, and networking concepts.
- Strong knowledge of security best practices, IT governance, and compliance frameworks.
- Experience with PowerShell scripting and automation is a plus.
- Excellent problem-solving, communication, and leadership skills.
- Preferred Certifications: Microsoft 365 Certified: Enterprise Administrator Expert & Okta Certified Administrator
JOB ID: 2214
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