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Solutions Engineer, Asia

Presales/Direct Hire
CLIENT SUMMARY
Our client is a global industry leader in open platform IP video management software. They provide actionable insights from video data through the perfect combination of your cameras and sensors and their open platform software and analytics.

RESPONSIBILITIES
  • Supporting our channel partners with expertise, calculations and preparations for video surveillance projects, tenders, etc.
  • Answer incoming e-mails and phone calls within your area
  • Provide timely and accurate status updates to partners and relevant internal stakeholders
  • Conduct partner presales trainings
  • Hands-on and technical assistance in connection with preparation and setting up and executing demos, exhibitions, events, customer meetings, etc.
  • Fully document each customer contact using Salesforce
  • Make every customer interaction a satisfying experience through a professional, outgoing and personable attitude
  • Stay updated with the latest VMS developments
  • Travel as needed and within an assigned budget locally, regionally and to/from HQ for trade shows, events, etc. participation
  • Field presentations for partner(s) and events
  • Developing a thorough competency of company software products and demonstration equipment for daily use
  • Team interaction and on-going coordination with Country Manager, Vertical Sales specialists and Inside Channel Managers
  • Weekly activity reporting 

REQUIREMENT
  • IT-engineering background especially IP networks and the Windows platform
  • Bachelors degree within IT
  • Comptia Network+ certification
  • Cisco CCNA certification
  • Microsoft Certifications (MCITP, MCSE)
  • Business level English verbal and written skills
  • Good at communicating technical knowledge also to non-technicians
  • Having a proactive approach when facing challenges
  • Ability to exercise discretion and independent judgement with important matters

JOB ID: 2156

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