CLIENT SUMMARY

Our client - A leader in end-to-end identity verification solutions in leveraging advanced technology including augmented intelligence, AI, biometrics, machine learning, certified 3D liveness detection and human review. 

RESPONSIBILITIES

  • Provide technical, functional, and subject matter expertise to our sales team
  • Consult prospect by asking smart questions to understand intended use-case and make recommendations on how to use our products to meet those requirements
  • Create & conduct technical presentations for customer audiences
  • Aid in the completion of presentations, RFPs & RFIs
  • Work closely with Product Management, Marketing, and other business units to maintain technical & functional knowledge of existing and new products
  • Manage the onboarding of new customers by conducting kick-off meetings with business and project teams
  • Ability to triage with clients on their implementation through developer toolbars and asking the right question to pin down their problems

REQUIREMENTS

  • 5+ years of expertise in technical pre-sales, account management or consulting role, including experience with complex, enterprise environments
  • Knowledge of payment and/or risk management systems is preferred
  • Familiarity with “know your customer” (KYC) compliance regulations and competitors
  • Technical knowledge, including programming/scripting languages (Java, C/C++, .NET, PHP, Perl, Java Script, …), operating systems (Unix, Windows), mobile operating systems (iOS, Android)
  • Strong customer interaction skills combined with excellent verbal & written communication skills
  • Fluency in English and Chinese Mandarin
  • Sales presentation experience required

 

 

JOB ID: 1530

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