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Sales Engineer, APAC

Presales/Direct Hire
CLIENT SUMMARY
Our client is a global trusted ecommerce platform, partnering with software and SaaS companies globally to enhance product sales and foster global competition

RESPONSIBILITIES
  • Lead technical sales presentations, product design, and integration discussions to support key sales and business development opportunities.
  • Act as the technical liaison between Sales and Product teams to address technology-related buying objections from prospects.
  • Independently manage all aspects of technical product evaluations, from integration with our e-commerce platform to data interpretation within customer environments.
  • Architect, demonstrate, and lead seamless integrations of our e-commerce platform and advanced e-commerce services to optimize strategic accounts.
  • Ensure customer satisfaction throughout the implementation process and assist in resolving any technical issues.
  • Collaborate with sales representatives to align technical aspects of the sale and generate new business while growing existing accounts.
  • Prepare and present technical proposals, RFIs, and RFP responses; provide technical training to clients, and share customer feedback for future product development.
  • Maintain professional and technical knowledge by participating in workshops, networking, and staying informed on industry developments.

REQUIREMENTS
  • Dual proficiency in Chinese and English.
  • Minimum 3 years of experience supporting SaaS, web applications, and e-commerce technologies. Payments industry experience is a plus.
  • Strong front-end development skills in HTML, CSS, and JavaScript; experience with SPA frameworks like React or Vue is a bonus.
  • Proficient in back-end languages like Python or PHP, and API integration tools such as Postman.
  • Strong CMS administrative skills, especially with WordPress or WooCommerce.
  • Solid eCommerce domain knowledge, including checkout processes, DRMs, fulfilment solutions, Google Analytics, Google Tag Manager, and Payment Gateways.
  • Experience in customer success, technical support, or development is advantageous.
  • Familiarity with sales methodologies like Selling Through Curiosity is a plus.
  • Excellent communication, organizational, interpersonal, and leadership skills with the ability to engage both executive and technical audiences (both written and verbal).
  • Bachelors degree in engineering, computer science, or related field (or equivalent experience).
  • Strong calendar management and meeting coordination skills.
  • Quick learner with a desire to stay current with evolving technologies and the ability to work independently toward results.
  • Adaptability to changing goals based on customer demands and market conditions.
  • Strong problem-solving skills and calm, focused demeanour under pressure.
  • Proficiency with Google Suite and working knowledge of Salesforce, Gong, JIRA, Confluence, and Looker is a plus.

JOB ID: 2164

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